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How to audit empty states

Björn Rutholm

Written by

Björn Rutholm

Action PlayOctober 10, 20251 min read

Action play: Go through your product and look at every empty state (no data, no results, first-time screens). Ask: "Does this screen help the user take the next step?"

  • Example: When a user has not designated any items as favorites or has not opened any files yet, containers meant to display lists of favorite or recently viewed items will be empty.
  • Example: When an application supports alerts, but a user has not yet configured any alerts, there may be an empty pane or dialogue where those alerts will eventually appear.
  • Example: When an application is composed of various workspaces or dashboards, but a user has not added content to those areas, those pages or screens will be empty.
  • Example: Search results lists when nothing is found, as well as other cases where a command creates empty output.

Why: Empty states are often forgotten, but they shape first impressions and can turn confusion into momentum.

This action play is from the full article: 5 more UX activities you can do today to level up your design game

Oct 10, 2025
Björn Rutholm

Written by

Björn Rutholm

Founder of PixelPappa

Technical cofounder for hire. Product designer and developer helping teams build digital products that work.

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